Student Services

BCCAT understands that many of its international students have entered a new environment without access to their family or a familiar social network. To help students assimilate into the local area BCCAT offers a range of student services that complement the language programs and help students create a local network of friends and support. Students are encouraged to take advantage of these services. Involvement is monitored and advising and support is offered within the school setting where it is seen that students are not participating and may be at risk. By taking advantage of the services offered, students can experience not only academic success, but personal success as well. Each service is designed to enhance the students’ learning experiences, assist them with academic challenges and help them achieve their goals. 

BCCAT provides a range of advising services to assist students with topics such as goal setting, planning and adjusting to their new home and US culture; academic advising to assist students with their academic progress and achievement; and immigration advice for students requiring help navigating the visa process. The advisory mission is to help students become the best possible version of themselves. Advising is a partnership in which the student and the adviser work together requiring commitment from both parties. The core of the advising program centers around conversations in which the adviser serves as a resource of knowledge and a source of referrals so that students may develop action plans to help them succeed both academically and socially.  

Student must be 18 or older to register and must agree to abide by BCCAT's rules and policies. All requested information must be completed on the registration form. Late registration may be accepted on a case by case basis but is discouraged. If students enroll in a class too late to be taught the learning outcomes which were covered in the early part of the term, and misses more than 25% of the semester, a student may need to repeat the level next semester. BCCAT does not allow any student to go on the next level unless the student has proven to be proficient at this current level of instruction.

There is one time (non-refundable) registration fee of $145. This fee is not part of the tuition and must be paid at the time of registration. 

A short orientation is held at the beginning of each school semester. The purpose of Orientation is to introduce any new staff, faculty, and students and to allow new students to familiarize themselves with BCCAT’s facilities. Staff will hand out any new or updated policies and go over emergency procedures. It also provides new students with an opportunity to ask any questions they may have. 

Student must fill out a student ID request form available at the BCCAT office with a $5 fee. Student IDs take up to five business days to process.

Any student and/or the student’s family may file a written complaint relating to BCCAT’s programs including but not limited to the conduct of the school’s employees, advertising, standards and methods of instruction, equipment, facilities, collection of tuition or other charges, or school records.

If a student has a formal complaint please put it in writing and hand it in at the school office or in the envelope next to the complaint forms in the office. If help is required to write down the complaint the student is encouraged to speak to a staff or faculty member who can assist. All complaints are taken seriously and will be forwarded to the School Director for action. A meeting will be scheduled with the Director, the student making the complaint, and other involved parties as deemed necessary. If the student is unhappy with the action taken to resolve the complaint a second and final meeting can be requested. After this final meeting, the Director’s decision will be final.

Complaint forms are available in the administrative office.

BCCAT is not responsible for lost or damaged items but please contact the school office to check with lost and found items.